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This privacy policy describes how Lechapelier (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.

Collection of personal information

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to "personal information" as any information that uniquely identifies a person (including the information below). See the list below for more information on what personal information we collect and why.

Device Info

Examples of personal information collected: web browser version, IP address, time zone, information about cookies, sites or products you visit, search terms and mode of interaction with the site.
Purpose of collection: To load the site accurately for you and to perform site usage analyzes in order to optimize our site.
Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.
Commercial disclosure: shared with our Shopify processor
Ordering Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and telephone number.
Purpose of collection: To provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and / or order confirmations, communicate with you, review our orders for potential risks or fraud and, where consistent with the preferences you have communicated to us, provide you with information or advertising regarding our products or services.
Source of collection: collected from you.
Commercial Disclosure: Shared with our Shopify processor.
Customer support information

Examples of personal information collected: 
Purpose of collection: to provide customer support.
Source of collection: collected from you.

Minors

The site is not intended for people under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request its deletion.

Sharing of personal information

We share your personal information with service providers to help us provide our services to you and fulfill our contracts with you, as described above. For example :

We use Shopify to power our online store. You can learn more about how Shopify uses your personal information at: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information that we receive, or to protect our rights from any other way.


Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example :

We use Google Analytics to help us understand how our customers use the site. You can find out more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.You. You can also unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information with our advertising partners about your use of the site, your purchases and your interaction with our advertisements on other websites. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can object to targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance Opt Out Portal at: http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide our services to you, which include: listing products, processing payments, shipping and fulfilling your order, and to keep you informed of new products, services and offers .

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:

Your consent;
The execution of the contract between you and the site;
Compliance with our legal obligations;
The protection of your vital interests;
The performance of a task carried out in the public interest;
For our legitimate interests, which do not take precedence over your fundamental rights and freedoms.
Retention

When you place an order on the Site, we will keep your personal information on file until you ask us to erase it. For more information on your right to erasure, please see the "Your rights" section below.

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or affects you in a way. significant.

We make fully automated decisions that have legal or otherwise significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or significant effect on you.

Services that include elements of automated decision making include:

Temporary list of IP addresses associated with repeated failed transactions. This denial list persists for a small number of hours.
Temporary list of credit cards associated with denied IP addresses. This rejection list persists for a small number of days.

GDPR

If you are an EEA resident, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at the contact details below [

Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on data transfer compliance with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.


CCAC

If you are located in California, you have the right to access the personal information we hold about you (also known as the "right to know"), to transfer it to a new service and to request that your personal information be corrected, updated. up to date or deleted. If you wish to exercise these rights, please contact us at the contact details below 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are frequent visitors.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies necessary for the operation of the store

Name Function
Used in connection with access to administration.
Used in connection with navigation in a window.
cart Used in connection with the shopping cart.
cart_sig Used in connection with the command.
cart_ts Used in connection with the command.
checkout_token Used in connection with the checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with client login.
shopify_u Used to facilitate updating customer account information.
Reports and analyzes

Name Function
_tracking_consent Tracking preferences.
landing_page Tracking landing pages
_orig_referrer Track home pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
Buy analyzes.
Shopify_sa_p Shopify analytics related to marketing and recommendations.
Buy analytics related to marketing and recommendations.
Shopify_y Shopify analytics.
Shopify_sa_t Shopify analytics.

The length of time a cookie is stored on your computer or mobile device depends on the nature of the cookie, namely whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often located in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, see the help file for your browser or sites such as www.allaboutcookies.org.

In addition, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or to opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do not follow

Please note that due to the lack of a consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Modifications

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

For more information on our privacy practices, if you have any questions or if you would like to make a complaint, please contact us by email at info@lechapelier.ca or by mail using the contact details provided. below :

555, Chabanel Ouest suite 303, H2N 2H8 Montreal Quebec Canada

Last update: 30-01-20
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority.